New manager, he's a jerk. Won't work with you. Wants things his way and he will gladly lose business just to prove he's right. Don't order from here the pizza may be good but it's not worth dealing with the manager.
I always have issues with this location. They never want to deliver and always making excuses why they can not do their job. When I can actually make an order it takes over an hour and a half to receive my delivery. Worst Coustomer service I have ever had to deal with. This store will no longer receive my business again. Terrible Coustomer service!!
I called Saturday, August 5th around 5. A guy finally answered and asked if the order was pick up or delivery, when I said pick up, he told me I would need to hold.I was on hold forever and then someone picked up and hung up. I called back and was hung up on again. Same thing 3 more times. I will not be ordering from here again. Pizza Hut was glad to get my business.
Mr. Jim's Springtown - is awesome. Great staff. Food is great. Always ready when we pick up. We never eat Pizza Hut any more!
Lived here a year. Tried them twice. They f-d up both times. Bright side is two free meals. Bad side they kinda sucked. Pizza hut across the street is good. They hardly ever give bad pizza.
The owner called me after I complained to corporate, he does the manager and replaced him with one that understands business, I'm back to ordering from them and will update you if the service gets better
Update
Mrjims Pizza Springtown is a US Meal Delivery based in Springtown, Texas. Mrjims Pizza Springtown is located at 417 E Hwy 199 #7, Springtown, TX 76082, USA.
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